I work in a delightful complex. We have a small, efficient cafe in the middle of our office park run by a lady who has memorised the Christian name of every customer. I can’t tell you how powerful this is. I don’t care if the coffee is a bit ‘burnt’, or the sushi a bit dry.
Nothing is more uplifting than the warm personal greeting she gives me when I drop by.
I make a point of not eating at Continue reading